A Guide to Jira: Best Usage Scenarios and Professional Tips

If you are a project manager or a software developer who works in a development team, a project management tool can be helpful in managing your work efficiently. Jira is one of the most popular problem tracking and project management tools. In this article, we’ll take a closer look at this software tool and learn how to use Jira.

Jira provides useful features in the Agile methodology, which is widely used in software development. It is one of the Software Development Life Cycle (SDLC) methodologies that effectively guide software teams in delivering high-quality software products. This guide to Jira discusses helpful Jira tips and why this tool is essential for businesses.

What is Jira?

Jira is a software development tool developed by Atlassian. Agile development teams use it extensively for project management and problem tracking. Jira comes in four packages that include the Jira software, Jira Core, Jira Work Management, and Jira Service Desk.

Why do you need Jira?

Jira is a powerful Agile project management tool with many functions and features that you need during software development. You can easily manage your work and avoid the hassle of manual progress monitoring if you know how to use Jira. Errors can also be avoided when tasks are well defined and recorded.

Jira usage scenarios

  • Project management: Jira has advanced project planning features that help the Agile team to create projects. They can easily define project scope, divide tasks, identify stakeholders involved, and create timelines using Jira. Project summaries allow a team to track their work progress and ongoing updates.
  • Agile reporting: The Jira software is also used to generate sprint reports. The advanced reporting options provide dashboards and key features to deliver meaningful insights and help teams make data-driven business decisions. It also allows them to track scope creep. Jira software shows the completed tasks for active sprints. It also includes forecasting features.
  • Follow problem: One of the powerful features of Jira software is bug tracking. You can easily find, document, and fix complex issues with bug and issue tracking tools. With Jira you can track the progress of bugs and get notifications about them. The problem details, such as the bug description, images, severity, and the release version in which each bug occurred are all included in bug reporting.
  • Task management: The project manager can delegate tasks to members of their team and monitor their progress. They can set deadlines, create subtasks, manage activities, and set reminders. The Jira software also includes a time tracker that tracks how many hours are spent on each task.
  • Personnel Management: The Jira Human Resources Service Management (HRSM) helps HR departments execute processes such as onboarding, offboarding of employees and managing queries.

Key terms you need to know to use Jira . to use


Scrum is a framework used to manage software development projects. The Agile development team can track iterative progress and assess project performance through the Agile Scrum features. The Scrum board shows upcoming tasks, pending tasks, and completed tasks.


A sprint is the time it takes for the Agile team to complete a software project. It includes the sprint planning, Scrums and sprint retrospective. During the sprint, the team also monitors the progress of the project.


The Agile methodology is an iterative process of software development that helps a team to continuously improve their projects through constant releases. It allows a team to split the requirements into phases that can be adapted to frequent changes. The cross-functional development teams work together at every stage of the development process.


The backlog is the list of tasks that a team must perform based on the requirements. It contains the product features, system bugs and user stories. The Agile planning, sprint scope and timelines depend on the product backlog. The list is arranged from the most important task to the least essential, so that a team knows which tasks should be prioritized.


The board displays simple tasks and contains a collection of problems that make it easier to visualize, report and manage work progress. The two types of boards in Jira software are the Scrum board and the Kanban board. The Scrum board shows your tasks in different phases, while the Kanban board visualizes the work of the team and lets stakeholders narrow down the work in progress.

Equipment you need for Jira

  • Computer: This is where you install Jira. It can be installed and run on Windows and Linux operating systems. Jira also supports macOS, but you can’t run the production site on it.
  • databases: Jira requires you to connect it to a database during installation. Jira supports relational databases such as PostgreSQL, MySQL, Oracle, Azure SQL and Microsoft SQL Server.
  • Servers: Jira runs on servers. Users can communicate with a server through web browsers. Jira supports the Apache Tomcat 8.5.65 server.
  • Internal network connection: Jira does not require an internet connection. All you need to do is connect your computer to the server via an internal network connection.
  • Web browser: Jira can be used with all web browsers it supports, including Chrome, Microsoft Edge and Mozilla Firefox.

How to set up and use Jira

Step 1: Install the Necessary Requirements

Follow the hardware and software requirements before installing this tool as you must have the appropriate infrastructure to run Jira. Dive deeper into which databases, operating systems, application servers, browsers, and hardware components can support Jira. Consider the system version you are using and whether your machine or device meets the requirements.

Step 2: Download and Install Jira

Download Jira and run the installer. You can find the installer on the Atlassian official website. Jira is free to use for small teams of up to 10 members. For larger teams, it costs $7.50 per user. The premium version designed for organizations costs $14.50 per user. Run the installer in the Windows administrator. During installation, you must specify the target directory, home directory, and TCP ports.

Step 3: Connect to the database

Make sure you have set up the remote database before running the installer. Select the database type from the available options. Jira uses the standard JDBC database connection when connecting to your database.

Step 4: Set the Jira Properties

Once you have finished connecting the database to your Jira, you can now set the properties of the Jira application. Enter the site name for your Jira. You can also set the Jira site to private or make it accessible to everyone. Enter your license key after these steps.

Step 5: Create an administrator account and specify your email server

Enter the administrator account information, such as the username, password, full name, and email address. Jira allows you to add multiple administrator accounts after the installation process. Enter your mail server details and you can now get started with Jira.

The Importance of Jira for Business

Project management is a critical discipline for any organization. Businesses need to implement efficient project management because it improves day-to-day operations within a company. Productivity can also increase if project managers understand how to use Jira and other powerful project management tools. However, if a project manager wants to increase their knowledge of Jira or similar Agile tools, they can participate in project management boot camps.

Software development involves processes involving many stakeholders from different cross-functional teams. Using Jira’s Agile project management solutions, the project manager can easily track each member, avoid unexpected problems and facilitate collaboration between business teams.

Top Jira Tips: Use Jira Like a Pro

  • Using keyboard shortcuts: Shortcut keys are useful for faster navigation through the software application. Jira has handy keyboard shortcuts such as “g + d” to go to the dashboard, “g + a” to go to the board, “g + i” to find problems, and you can also type “/” for a quick search.
  • Connect Jira with other useful applications: Various software can be integrated with Jira, such as design software tools, IT software tools, business tools and DevOps tools. It allows you to manage a huge amount of data in one place. This can increase your productivity and enable you to use the best Agile project management practices.
  • Check backlogs: If you’re working on a large number of backlogs, you may overlook some issues. With this in mind, it would be better if you occasionally check the oldest issues on your list and see if they should be removed or prioritized.
  • More information about Jira issues: If you are new to Jira, you may be confused with Jira issues. Not only do these refer to bugs, but they can be a task, story, or subtask, which is sometimes referred to as an underlying issue. Sub-tasking is a fantastic method for breaking a larger task into smaller chunks so you can better manage your workflow.
  • Create your own dashboards: This can be useful if you are working on multiple active projects. Create your own dashboard so you can customize it and include only the items you need.

Jira for different professions

Profession Applications
software testers Test case management, manual testing
Product Managers Project management, task management
Project managers Problem follow-up, progress monitoring
Software developers Create timelines, organize work, manage code
System Analysts Track task, create sprint reports

Should you use Jira?

Yes, you should use Jira if you work in a software development team. It is a great tool to manage people and tasks efficiently. With many useful features of Jira, you and your team can easily achieve project goals and minimize potential errors during development.

Frequently Asked Questions About Using Jira

How do you learn to use Jira?

Atlassian provides tutorials for the Jira software. These tutorials focus on using Jira in Agile methodologies. The company has also initiated Atlassian University Training to provide hands-on training for Jira, Confluence and other Atlassian products. You can also enroll in Agile courses to increase your knowledge of Agile. Join the Atlassian community to learn from other professionals who use Jira and access additional resources related to this tool.

What high paying professions require skills in Jira?

Some of the high paying occupations that require Jira skills include DevOps engineers, systems analysts, systems engineers, project managers, and Jira administrators. You can find these vacancies on various job boards, such as LinkedIn and Glassdoor.

What is a Jira cloud?

The Jira software cloud, also known as the Jira Cloud, is a cloud-based platform that allows you to plan, monitor and release software projects. Any problems or incidents are communicated to the interested parties via xMatters, so that they can be solved faster.

Which companies use Jira?

Some of the companies that use Jira include Dropbox, Visa, Delta, Hitachi, National Bank of Canada, Nestle, Pfizer, Samsung, and The Coca-Cola Company. More than 65,000 companies use Jira, according to Atlassian.

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