On-demand driver jobs are becoming more popular, and now that Amazon has launched its Amazon Flex courier service, more people can work flexible hours to deliver packages from one destination to another.
As an Amazon Flex delivery person, you use your own vehicle. Before you decide the job is one you would like to pursue, make sure you have what it takes to become an Amazon delivery guy.
So, here are five skills you must have:
1. Excellent driving skills and a responsible attitude
There are a few different types of jobs for Amazon Flex delivery drivers, including Prime Now and Amazon Logistics delivery.
Amazon Prime Now delivery means packages are delivered to customers at the fastest rate, usually within an hour or two.
Amazon Logistics delivery is the more widely available Amazon Flex job. As a delivery person at Amazon Logistics, you would deliver packages between 8 a.m. and 9 p.m., usually in three or six-hour shifts.
To become an Amazon Flex driver, you must have a valid and clean driver’s license and own vehicle. You must also be a responsible driver.
If you are unsure about driving on different types of roads, in the dark or in varying weather conditions, think twice before signing up.
You must have excellent driving skills, excellent concentration and be a responsible driver at all times if you want to deliver for Amazon.
2. Great communication skills
In addition to skills behind the wheel, you must have good communication skills. That includes both oral and written communication skills.
Being an Amazon delivery person isn’t just about driving. You will have to fill out a lot of paperwork and you will be in regular contact with your team and with clients, so excellent communication skills are very important.
3. Excellent attention to detail
You must have excellent attention to detail to ensure that the paperwork is processed correctly. You must also have a keen eye for detail to regularly check your vehicle.
A breakdown can be a nightmare for delivery drivers. By always checking your vehicle and performing regular maintenance, you can ensure that no breakdowns occur.
You also need a good eye for detail to map out routes and stay on top of things like traffic accidents and bad weather conditions.
Although, if you use route planning software that optimizes routes, these last details can be taken care of automatically.
4. Quality customer service skills
Another important part of an Amazon delivery person’s day-to-day duties is to provide quality customer service.
Amazon has a reputation to uphold and as a delivery person you are the face of the company. That means remembering to smile, be polite and courteous, and adhere to Amazon’s customer service policies at all times.
Oftentimes, you’re the only Amazon representative to meet a customer in person, so your customer service skills are super important.
As an Amazon representative, you may also need to inform customers about new products and services. You should also know how to answer any customer questions.
5. Good Time Management Skills
Making sure packages arrive on time is a critical part of Amazon delivery, especially if you work as an Amazon Prime Now deliverer. That means you need to have good time management skills.
You have to be able to stick to the strict delivery schedule that Amazon sets.
Yes, there is flexibility in the hours you choose to work as an Amazon Flex driver. But when you work those hours, you have to meet deadlines to ensure items arrive on time and customers remain happy.